As Brand Get Co., Ltd., a company with 13 years of deep-rooted expertise in Japan, we empower secondhand luxury merchants through a comprehensive "supply-service-channel" ecosystem spanning the entire chain.
We understand that logistics serves as the critical link connecting global sources with customers.
Therefore, centered on "professionalism," we have established a standardized, transparent, and highly efficient logistics system.
The Entire Logistics Process
From consolidation in Hong Kong to delivery to global customers, every step is precise and controllable.
Step 1: Synchronize Product List and Initial Documentation
Upon receiving the customer's order, we begin by providing a detailed product checklist, along with assembled photos and a shipping tracking number — all as a complete package.
The checklist includes comprehensive details such as brand, model, condition, accessories, and more.
Assembled photos capture real-time, detailed snapshots of the products, while the tracking number is immediately available for updates.
This step ensures the customer gains full visibility into all key information before the goods leave the warehouse, effectively preventing potential disputes later on.
Additionally, the entire process is under 360° non-stop warehouse surveillance.
Step 2: Receipt and Unboxing Verification
Upon receipt of the goods at the destination, customers are required to conduct an unboxing inspection and checklist verification upon signing for delivery.
We employ a "dual-verification" mechanism: first, confirming that the physical items match the checklist 100%, and second, ensuring the condition and accessories align with the descriptions.
Should any discrepancies be identified, the after-sales process is initiated immediately to safeguard customer rights.
This step reflects our stringent control over "authenticity and transparency".
Step 3: Expert Packing, Safety First
Packing is the core competency of our logistics.
We employ a three-layer protection system:
✅ Layer 1: Dedicated shockproof packaging boxes, tailored to items of different sizes, preventing compression and deformation during transit.
✅ Layer 2: Dual wrapping with bubble wrap and moisture-proof paper to guard against humidity and impact.
✅ Layer 3: Custom hard carton boxes reinforced with heavy-duty tape to ensure box strength.
Each item is packed individually before final boxing to avoid friction between products.
Upon completion, an assembled photo of the package is immediately taken and shared with the customer, allowing them to "preview" the exact condition of their shipment in advance.
Step 4：Shipping Details in Real Time | Accessible Tracking End-to-End
Step 5: Guaranteed Timeliness, Global Express Delivery
Delivery speed is our commitment to our customers:
Domestic → Hong Kong, China: 2–4 days direct
Hong Kong → Global destinations: 1–4 days direct
We ensure consistent delivery times by optimizing customs clearance processes and maintaining strategic partnerships with multiple logistics providers.
For example, shipments from Hong Kong to Southeast Asia are delivered within 2 days on average, while major cities in Europe and the United States can be reached within 3–4 days.
Professional Logistics: The Foundation of Trust
In the secondhand luxury industry, logistics is not merely a means of transportation—it is a bearer of trust.
With 13 years of experience as a leading wholesaler in Japan, BRANDGET integrates "professionalism" into every stage of the logistics process: from documentation synchronization to global express delivery, from protective packaging to transparent tracking.
We use "visible" details to give all merchants the confidence to expand their business worldwide.
Choosing BRANDGET means choosing a "strategic partner"—letting logistics become your core competitive advantage in growing your global market.